1. Who we are
Benefits For Florida is an insurance information and inquiry service focused on helping Florida residents request information about available coverage options. We are not an insurance carrier or a government agency. This Privacy Policy describes our handling of information submitted through our website, inquiry forms, and related communications.
2. Information we collect
When you complete an inquiry or contact us, we may collect your name, telephone number, email address, mailing address, date of birth or age, insurance coverage interests, household coverage needs, estimated budget, communication preferences, and the content of your inquiry.
We may also maintain records of the date, method, and language of consent to receive text messages; messages sent to or received from us; appointments; and requests to stop future messages. Our website and service providers may process basic technical information necessary for security and site functionality.
Do not include Social Security numbers, payment-card details, financial account credentials, or sensitive medical records in general inquiry fields.
3. How we use information
- Respond to insurance inquiries and contact you about the services you requested.
- Arrange consultations, appointments, and possible coverage discussions.
- Evaluate which categories of insurance information may be relevant to your request.
- Send marketing SMS messages only where you separately opted in or where another valid basis for that communication applies under the law.
- Maintain consent, opt-out, security, and compliance records.
- Operate and improve the website and related service workflows.
4. Mobile information and SMS opt-in privacy
We may use service providers solely to transmit messages, store consent records, and support our messaging operations on our behalf, subject to appropriate confidentiality and data-use restrictions. Service providers are not authorized to use SMS opt-in information for their own promotional marketing.
Participation in the SMS marketing program is voluntary and is not required to request insurance information or purchase a service. To stop texts, reply STOP; for assistance, reply HELP. For full SMS disclosures, see our SMS Terms.
5. Service providers and insurance inquiries
We use service providers for website hosting, online forms, secure recordkeeping, scheduling, communication delivery, and workflow processing. These providers process information to perform services on our behalf.
When necessary to fulfill your request for insurance information, relevant inquiry details may be provided to appropriately licensed insurance professionals or insurance carriers, where authorized by you and permitted by law. This does not authorize the sale or sharing of mobile SMS opt-in data for unrelated third-party marketing.
6. Choices and communications
You may choose not to opt in to marketing texts and can withdraw SMS consent at any time by replying STOP. You may request an update or correction to information you provided by contacting us at (984) 361-1873.
7. Data retention and protection
We retain information for as long as reasonably necessary to respond to your inquiry, maintain appropriate business and consent records, meet legal or regulatory obligations, and resolve disputes. We use reasonable administrative and technical safeguards, but no online transmission or data storage system can be guaranteed completely secure.
8. External services and links
Our website and inquiry form may link to or be operated through third-party platforms that have their own privacy practices. We encourage you to review their notices when applicable.
9. Children
Our services are intended for adults requesting insurance-related information. We do not intentionally solicit marketing SMS subscriptions from children.
10. Changes and contact
We may update this policy as practices or legal requirements change, and we will publish the updated effective date on this page. Contact Benefits For Florida at (984) 361-1873 or by mail at 3701 Paseo Del Norte NE, Albuquerque, NM 87113-1522 for privacy-related inquiries.